Skip to main content

Do NOT do business with Cheap Tickets

I don't know how I managed to screw this up, but I've lost the cost of a round trip ticket from Orlando to Atlanta. And that cost is $219.

Three days ago (5 January) I tried to book this trip with Cheap Tickets, and I thought I had booked the flight correctly. In all the years I've flown around the country, first via phone, and later via the web, I've never had the kind of screw-up I ran into with Cheap Tickets. As I've stated already, I wanted to travel, round trip, from Orlando to Atlanta and back. I went to Cheap Tickets, thought I had set up the departing and arriving cities correctly, then clicked through rather hurriedly to finish the transaction. I got, via email, confirmation, and then forwarded that to my mother. My mother sent me a response this evening saying that she was confused, as the flights had me traveling in reverse, from Atlanta to Orlando and back on the correct dates. Sure enough, she was right.

I then tried to contact Cheap Tickets and see if I could reverse the departure and destination cities, which unfortunately, triggered their 'change flight' rules and penalties. Which, by the time they were levied, would have left me with exactly $19.40, that had to be spend with Cheap Tickets on another Delta Airline flight before January 2011. No if, ands or buts. I was already mad to find out how I had royally screwed up the flight, but I was pushed to incandescent anger when I spoke with a Cheap Tickets and discovered there was no recourse, none, nada, zip.

I could have lived with being given a 'credit' towards another flight. The flight was already pretty well booked, and I was traveling coach towards the back of the aircraft. But no go, so I finally just gave up and canceled the flight.

I then called my credit card customer service line, and they seemed pretty helpful. They checked and discovered that the ticket had not yet been charged to my credit card. I explained what had happened, and asked if there was any way to contest it. They said they couldn't do anything about it until the charge had posted, so I was given their billing disputes direct number; all I have to do is check my credit card via their website and wait for the charge to post, then call billing disputes. I have no idea if I will succeed, but I won't give up.

Lessons Learned:
  1. Don't do business with Cheap Tickets. Ever. Again.

  2. Try, try, try to pay better attention. Again, I have no idea how I screwed this up.

  3. In the future use Travelocity, Orbitz, or Delta directly. Maybe even Shatner's pitch, Priceline. But never, ever Cheap Tickets.


  1. I always use expedia, they are pretty good.

    Miss your Linux rants.


Post a Comment

All comments are checked. Comment SPAM will be blocked and deleted.

Popular posts from this blog

A Decade Long Religious Con Job

I rarely write inflammatory (what some might call trolling) titles to a post, but this building you see before you deserves it. I've been seeing this building next to I-4 just east of Altamonte/436 and Crane's Roost for nearly 12 years, and never knew who owned it. Today on a trip up to Lake Mary with my wife I saw it yet again. That's when I told her I wanted to stop by on the way back and poke around the property, and photograph any parts of it if I could.

What I discovered was this still unfinished eighteen story (I counted) white elephant, overgrown with weeds and yet still under slow-motion construction. It looks impressive with its exterior glass curtain walls, but that impression is quickly lost when you see the unfinished lower stories and look inside to the unfinished interior spaces.

A quick check via Google leads to an article written in 2010 by the Orlando Sentinel about the Majesty Tower. Based on what I read in the article it's owned by SuperChannel 55 WA…

Be Careful of Capital One Mailings

Capitol One ("What's in your wallet?") sent me a bit of deceptive snail mail today. I felt sure it was a credit card offer, and sure enough, it was. I open all credit card offers and shred them before putting them in the trash. Normally I just scan the front to make sure I don't miss anything; the Capital One offer made me stop for a moment and strike a bit of fear into my heart.

The letter's opening sentence read:
Our records as of December 30, 2009 indicate your Capital One Platinum MasterCard offer is currently valid and active.Not paying close attention during the first reading, I quickly developed this irrational worry that I was actually on the hook for something important, but I wasn't quite sure what. The letter listed "three ways to reply" at the bottom; via phone, the internet, and regular snail mail. I elected to call.

Once I reached the automated phone response system, the first entry offered was '1', to "activate my Capital …

cat-in-a-box channels greta garbo

So I'm sitting at my computer, when I start to notice a racket in back. I ignore it for a while until I hear a load "thump!", as if something had been dropped on the floor, followed by a lot of loud rattling. I turn around and see Lucy in the box just having a grand old time, rolling around and rattling that box a good one. I grab the GX1 and snap a few shots before she notices me and the camera, then leaps out and back into her chair (which used to be my chair before she decided it was her chair).

Just like caring for Katie my black Lab taught me about dogs, caring for Lucy is teaching me about cats. She finds me fascinating, as I do her. And she expresses great affection and love toward me without coaxing. I try to return the affection and love, but she is a cat, and she takes a bat at me on occasion, although I think that's just her being playful. She always has her claws in when she does that.

She sits next to me during the evening in her chair while I sit in mi…